Hartlepool Borough Council has once again demonstrated its confidence in Mellor by adding six new Mercedes-Benz Strata HF vehicles to its fleet. This latest order reinforces the Council’s 100% commitment to Mellor vehicles for their essential community transport services.

The new Strata HF vehicles, each capable of accommodating either 16 passengers or 7 wheelchairs have been specifically configured to meet Hartlepool’s varied transport requirements. Each vehicle features a Mercedes-Benz Strata HF chassis with automatic transmission for enhanced reliability and ease of operation, complemented by a single passenger entrance for improved accessibility. A underfloor tail lift comes complete with door safe and stop safe docking station, while climate control ensures passenger comfort year-round. Interior flexibility is maximised through detachable seats.

The vehicles will serve multiple essential functions across Hartlepool, including home-to-school transport, adult services, and community transport initiatives. This versatility aligns perfectly with the Council’s commitment to providing comprehensive transport solutions for all residents.

The Council chose Mellor again due to the proven reliability of the Mercedes-Benz platform. The size of the vehicle and its flexibility made it the ideal choice for their diverse transport needs.

Jordan Stewart, Head of Transport Services at Hartlepool Borough Council, praised the partnership approach: “We had good service from initial contact with experienced Area Sales Manager advising on portfolio of vehicles available, including arranging the tailift demonstrations. The order was processed quickly and efficiently during pre build meeting.  Good communication throughout, and delivery surpassing our expectations.”

This feedback underscores Mellor’s commitment to supporting customers throughout the entire process, from initial consultation through to delivery and beyond. The successful tender process and continued partnership between Mellor and Hartlepool Borough Council demonstrates the value of long-term relationships built on proven reliability, responsive communication, and flexible solutions that meet evolving transport needs.